Shipping Information
Processing Time
All FeatherForm products are made to order.
Please allow up to 72 hours (3 business days) for us to carefully print, finish, and prepare your order before dispatch.
For customised or complex orders, processing times may be slightly longer. If this applies, we’ll let you know after your order is placed.
Shipping Within Australia
We ship Australia-wide from Sydney, NSW.
Standard Shipping: Estimated delivery times vary by location after dispatch
Express Shipping: Available at checkout (where applicable)
Shipping costs are calculated at checkout
Delivery times are estimates only and may vary depending on your location and courier services.
International Shipping
We also offer international shipping to selected countries.
International shipping rates are calculated at checkout
Delivery times vary by destination
Customs duties, taxes, or import fees (if applicable) are the responsibility of the customer
Please note that international orders may experience delays due to customs processing beyond our control.
Tracking Information
Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link.
Tracking updates may take 24–72 hours to appear after dispatch. If you don’t see updates immediately, please don’t worry — this is normal.
Delays & Important Notes
While we aim to meet all estimated delivery timeframes, delays can occasionally occur due to:
courier disruptions
peak periods (sales, holidays)
weather or unforeseen events
If your order appears delayed or you have any concerns, please feel free to contact us, and we’ll be happy to assist.
