FeatherForm respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data in accordance with Australian privacy laws.
When you visit our website or place an order, we may collect personal information such as:
your name
email address
shipping address
payment details (processed securely by third-party providers)
any information you provide when contacting us or placing a custom order
We collect and use your information to:
process and fulfil orders
communicate with you about your purchase
provide customer support
improve our products and website experience
send updates or marketing communications (only if you opt in)
We only share your information with trusted third parties where necessary, including:
payment providers (such as Stripe)
shipping and courier services
service providers required to operate our website
We do not sell or rent your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
Payment transactions are encrypted and processed securely through third-party providers. FeatherForm does not store your full payment details.
You may request access to, or correction of, your personal information at any time.
If you wish to unsubscribe from marketing communications, you can do so using the link provided in our emails or by contacting us directly.
If you have any questions about this Privacy Policy or how your information is handled, please contact us via the Contact page on our website.
